Troops Archives

Slack Is the New Chatter for Sales Teams (Slack vs. Chatter)

We revealed recently that 35% of sales teams using Slack have dedicated Slack channels to organize communication around specific accounts. It’s a trend that’s happening organically as more teams move toward team selling and Account-Based Collaboration. Seeing this, we couldn’t help but ask the question: Is Slack becoming the new Chatter? Spoiler alert: yes, it is. Note: At […]

Increase Inbound Close Rates by Bringing Lead Activity into Slack

Following up quickly with an inbound lead can make or break your deal. Inbound leads usually identified their challenges and possible solutions before engaging with your company. They already completed half of the sales process by themselves, and are ready to choose their vendor. There have been lots of studies around lead response times. Some […]

Data Revealed: The Most Popular Slack Channels Every Sales Team Needs

Top sales organizations are using Slack more than ever. We wanted to see in detail how—exactly—top sales teams are using the platform, so we recently analyzed Slack usage at hundreds of sales organizations, including leading companies like HubSpot, WeWork, Slack, and Intercom. Below, we dive into our findings, including three specific takeaways for any sales […]

SaaStr Podcast with Dan Reich, Co-Founder & CEO at Troops

Our Co-Founder & CEO, Dan Reich, has been interviewed for the SaaStr Podcast. Here’s the link to the iTunes SaaStr podcast. You can listen to Dan on Episode 195. Harry Stebbings and Dan Reich discuss: How Dan made his way into the world of SaaS with the founding of Spinback? How that led to his […]

2017 Troops Year in Review

A little over two years ago we were talking about the future of work in a little office on 60th and Madison. It seemed crazy to us that people were still complaining about the software they were using at work. We set out on a mission to make work easier and this past year we […]

The Easiest Way to Manage and Update Close Dates

We’ve all walked into a deal review only to find some of the opportunities on the board have close dates in the past. For all the managers out there trying to understand whether or not they’re going to hit their number this month this can be incredibly aggravating…😤 And reps certainly aren’t happy when they are nudged […]

Building Troops with Our Core Values in Mind

“Congrats on your Series A! What are you going to do with all of that money?” It’s not often you are in a position to be asked that question and it’s one we’ve been getting a lot recently from friends and family. Any company that raises money does so because they need it for a […]

A Glimpse into the Future of Messaging-First Onboarding

This post originally appeared on Medium. In June, Slack announced that they had added buttons to their developer kit. From the moment we saw the announcement, we knew that buttons were going to be a game changer for Troops. Buttons open up a world of possibilities to make interactions simpler for users in Slack. Commands […]