April was a big month for us here at Troops, as we took the cover off a big project for us – pushing edits to Salesforce in the Slack messenger. This is just the beginning of how we plan on using this tech, so look for it to be integrated into other features soon! The Key […]

From the day we started Troops, our vision has been to make work easier by facilitating the seamless push and pull of information about your customers through a messaging interface. Today, that vision becomes reality with the introduction of our new Salesforce Search + Edit capability that allows you to search & edit any Salesforce […]

We’ve upgraded our filtering capabilities for Opportunity Stage Change Alerts and Gongs so that you can now create alerts for specific teams, record types, products and more. Why would you want to do this? Let’s say you’re a large sales org and each sales team has its own channel. You can now create a gong that only […]

It was a great month of product here at Troops HQ as we hit the ground running in 2017. Below you’ll find a bit more info on some of the things we worked on for you that kept us busy (besides trying to stay warm). The Key Takeways You can now customize your Slack alerts […]

We’re excited to share our newest feature, Opportunity Stage Change Alerts! You’re probably wondering how this differs from the Digital Gong…well, now you’re able to: Create alerts based on any opportunity stage changes (not just Closed Won) Customize the notification message text & tag users Toggle on and off GIFs Highlight opportunities created in a […]

When we first released search we learned that people not only wanted to customize the data in their search results, but also that the experience needed to be intuitive and work across devices. This update to our search means you can use buttons to make it even easier to quickly pan through any record whether you’re on the […]

The introduction of enabling your Salesforce reports into the messaging interface is exciting for a few reasons: We’ve seen that injecting this information into a public forum drives accountability and transparency You no longer have to log into a system to get the information you needed Entirely new groups of people can now see information they previously couldn’t […]

When we released our slack sales gong, people were incredibly excited about their team’s ability to celebrate wins where everyone was spending time…so much so that they wanted more: What if I only want to show deals over a certain value or from certain products? Can I create multiple sales gongs, that are customized for […]

The Troops Team is very excited to share with you new enhancements to our existing pipeline reports in Slack. You can now customize the display of your opportunity report and schedule for auto-delivery within the Troops Dashboard. The report will be automatically sent to your “Troops” direct message channel within Slack. Excellent use cases to […]