Troops in the field: Looker

Nick saves hours and looks like a rockstar to managers by updating his deal forecasts using Troops

Looker at a Glance

Industry: Data Analytics Software
Headquarters: Santa Cruz, CA
Team size: 650+

Product: Troops Enterprise
Teams using Troops:
Sales, Marketing, Account management, Community
Frustration with pipeline updates.

Like most reps, Nick Pompeo, an Account Executive at Looker, found updating his opportunities a burdensome and time-consuming task. There was often a batch process of updating his forecasts at the tail end of every quarter, leading to a spike in close date movements that made it difficult to make accurate predictions on whether or not deals would close at a stated time.

Instant adoption of Troops meant frequent updates and precious hours saved.

Looker brought in Troops to help. For Nick and the rest of the Looker team, getting set up on Troops Close Date workflow was incredibly simple. Nick really appreciates the fact that Troops automatically prompts him to update upcoming and overdue close dates in Slack, without having to learn or log into another platform. The results for Nick have been updating his deals consistently throughout the quarter, saving him hours of valuable time. Nick hasn’t been the only one taking advantage of Troops. With over 40 reps using Troops to manage their own Opportunities, Looker has seen a marked improvement in forecasting accuracy and pipeline hygiene. To date, the team has updated over 1,000 deals using Troops with high levels of engagement.
“Troops takes the headache out of my day to day updates and workflow.”

Nick Pompeo
Director of Sales

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